My order arrived incomplete or damaged. What can I do?
If your order arrives damaged or incomplete please refer to our
Can I get a catalog?
Thank you for your interest in our products. Our catalog is entirely web based,
enabling us to constantly update our merchandise. We have many unique items and
our product line is continuously changing; therefore, please visit our website often
for the newest products and additions.
What Payment Options do you accept?
Payment Methods Accepted
- American Express
We Do Not Accept
- Layaway Plans
- Money Orders
Important information about payment
For security purposes, we require that the billing information provided match that
of the cardholder. Failure to provide this information may cause your order to be
delayed or canceled.
We implement very rigorous security policies to assure that your payment information
remains private. When entering your credit card or check information, the communications
between your computer and our payment processor are completely secure using 128-bit
SSL (secure socket layer) encryption. This process scrambles your information as
it travels across the Internet so that it can be deciphered only by the intended
recipient. This method is the standard in secure communications for the Internet.
Once your payment has been received, your credit card information is held securely
on a secure database server that is protected behind a state of the art firewall.
The actual credit card information is encrypted while stored on this server to assure
that even in the extraordinarily unlikely event that security were to be compromised,
the credit card or check information would be useless to anyone trying to gain access.
Our shipping facility is located in Orange County in the state of Florida. Laws
require that we charge sales tax (7%) on orders shipped to addresses in Florida.
Sales tax is calculated from the total of the merchandise purchased. Sales tax will
not be charged for any shipping costs.
All items are shipped using USPS. Orders placed online may take up to 5 business
days before they are shipped.